Comments on: Target Is Holding My $800 Hostage

By: Kevin

Kevin — Fri, 11 Sep 2009 03:56:16 +0000

LOL !! As a target employee i found this very interesting — first of all you are right you should be fumed — as not only the cashier couldnt fix it neither could the Team lead — I work in the backroom and often cashier to pick up hours — even I know how this could have been avoided !!! As soon as you said you wanted it split the cashier should have helped you by entering the payment transaction herself via the register and entering the payment amount and payment type BEFORE swiping the card — then before the transaction is complete you must enter the second payment type ~~

By: Dexter

Dexter — Wed, 09 Sep 2009 04:53:38 +0000

wow, any of you who just insulted this woman for ‘being too stupid and making the cashier do too much work’ should fucking die. And I hope you get gutted like fucking fish. IDIOTS.

By: Kristina

Kristina — Mon, 27 Jul 2009 18:44:43 +0000

I am a team leader at the front check out lanes so take my opinion to heart. First of all the cashier should have manually processed the transaction herself. You can do this by simply taking the guests debit card and entering how much they want on the card instead of telling the guest to do it themselves. Target prides itself on great guest service and the cashier was wrong to have handled it the way it was handled. Second if that was the manager she should have told you it can take 48-72 hours for the transaction to drop off but there would be a pending transaction on your checkign account. Honestly it was handled THE WRONG WAY by the team members. Im sorry on behalf of Target. I know it’s tuff when you get bad service. Just know we’re not all like that .

By: Viki

Viki — Wed, 22 Apr 2009 18:42:09 +0000

Just start shopping at Walmart. My husband and I use multiple forms of payment in there all the time, and they have never messed it up yet. I have gone in to Walmart with $50 of coupons, so once everything is rung up, they run thru the 50 some odd coupons which adjusts the amount due. Then I give them a Walmart gift card, which adjusts the balance due, then I give them cash which leaves just a few dollars so we pay the final bill with a credit card. It’s a hell of a lot easier for me, and that what these big super stores are all about making it EASIER on the customer. They should smile and be happy to do whatever it takes to get your bill paid in full, and cause the customer as little if inconvience. Often the checker is the only personal contact you have with a store, and if experience is good you’ll come back, but it’s a bad not only will you find some where to spend your money, but you’ll tell atleast 10 people about your bad experience. In this new Internet word, it could end up being 10 Million or more.

There is ABSOLUTELY nothing wrong with using multiply forms of payment.

By: Eva

Eva — Mon, 23 Mar 2009 15:03:03 +0000

There are a number of folks in the comment section who might want to become more familiar with credit card charge backs. When people royally fuck up what they charge you and you are using a credit card (instead of a debit card) this sort of situation (where you are actually in the right and _not_ trying to commit some sort of fraud) is like having a slice of pie on a summer day. You instigate a charge back and they can suck it.

Also, just because your bank tells you to call a vendor, doesn’t mean you can’t tell them to fix the problem themselves. (I’ve only done this with small vendors and when the bank told me to contact someone where a charge was made by someone who stole my number… why on earth would I argue with them? I didn’t even give them the card in the first place!)

By: The Electronic Cigarette

The Electronic Cigarette — Fri, 20 Mar 2009 05:06:43 +0000

First the customer has every right to ask the cashier to accept two forms of payment. The cashier should be trained to handle such a transaction and assist the customer if necessary. Secondly, once the problem was discovered the first time, the cashier should NOT have been defensive and condescending. I would have walked out right then. What’s happen to customer service these days? Don’t these people appreciate that they have a JOB because of the customer?

By: the law of averages

the law of averages — Sat, 14 Mar 2009 01:58:48 +0000

It seems to me that the author forgot the most important factor in dealing with society – half of the population is of below-average intelligence. This is, in fact, the way “average” is determined.

As a pure coincidence relating to that concept, it has been my experience that the bulk of the people in this bottom half seem to be currently employed at the Target on Columbus Boulevard and the McDonalds at 40th and Walnut; the two places in this city where I have *consistently* experienced bad customer service…

By: Target Employee Incompetence Freezes Nearly $800 Of Customer’s Money [Target] | Finance Money Financial News

Wed, 11 Mar 2009 17:50:09 +0000

[...] an infrequent but not impossible task. When you ask a Target cashier to do that, get ready to have your debit card debited twice for the full amount of the bill, and then told two days later that the voided transactions will take 72 hours to [...]

By: WTF

WTF — Wed, 11 Mar 2009 17:19:30 +0000

@ s: “rash decision”? Really? Didn’t she just do exactly what the Target employees told her to do? It’s not like she jumped across the counter and started swiping her card like a maniac.

And it’s kind of weird that you think telling a waiter before the meal that you plan to split the check is some bizarre sign of respect–there is absolutely no reason to do that. It doesn’t change anything or help anyone. No waiter is going to think you’re being a jerk for asking to split the check after it comes. They’re used to it. You seem to live in some sort of alternate reality. Sounds fun, maybe I’ll visit someday.

By: samba

samba — Wed, 11 Mar 2009 16:12:56 +0000

who the eff spends more than $300 at Target anywayz!